WHO WE ARE

Our website address is: https://roussakis.com.gr.

What personal data we collect and why we collect it

Comments / Reviews

When visitors leave comments on the website or reviews of the e-shop products, we collect the data entered in the comment form and also the visitor’s IP address and browser user-agent string to help detect spam messages.

An anonymized string generated from your email address (also called a hash) may be provided to the Gravatar service to see if you use it. The privacy policy of the Gravatar service is available here: https://automattic.com/privacy/. After your comment is approved, your profile picture is publicly visible within your comment.

Multimedia

If you upload images to our site, those images should not embed EXIF data. Site visitors can download and extract any location data from images on the site.

Contact forms

Our website as part of the user’s communication with our services has a Contact Form on the CONTACT page. To send the form data it is necessary to select the field By using this form you agree with the storage and handling of your data by this website, in order to give us permission to store and manage the data you send with the form.

Cookies

If you leave a comment or review on our website, you can choose to save your name, email address and website in cookies. These provide convenience so you don’t have to fill in your details again when leaving another comment or review. These cookies have a duration of one (1) year.

If you have an account and log in to this website, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also create various cookies to store your login information and screen preferences. Login cookies last for two days and screen options cookies last for one year. If you select ‘Remember’, your login will remain for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites

Articles and product articles on this site may include embedded content (eg videos, images, articles, etc.). Embedded content from other websites behaves exactly the same as if the visitor visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and track your interaction with this embedded content if you have an account and are logged in to that website.

Analytics

Our website uses Google Analytics, an online analysis service of Google Inc. Our use is for statistical purposes only.

For information on the terms of use and data protection of Google Analytics, please visit the following pages: https://www.google.com/analytics/terms/us.html

Data sharing

Your personal data that you consent to send to us through the Contact Form and comment and review services are stored in our Database and are not shared with any other service or website.

Data is shared for the delivery of goods to transport companies and postal service companies, as defined by placing the order.

Also, for purchases made via debit / credit cards, your data is used by ALPHA BANK to service the needs of your order. Personal data such as the cardholder’s name, card number and validation code (CVC) are not stored in our database, but in the systems of the contracting bank.

Duration of data retention

If you leave a comment, the comment and its metadata are retained indefinitely. This is so that we can automatically recognize and approve tracking comments, rather than holding them in a moderation queue.

For users who register on our site (if any), we also store the personal information they provide in their user profile. All users can view, edit or delete their personal information at any time (except if they can change their username). Site administrators can also view and edit this information.

What rights do you have to your data?

If you have an account on this website or have left comments and reviews, you can request to receive a record of the personal data we hold about you, including any data you have provided to us. You can also request that we delete the personal data we hold about you. This does not include data that we are obliged to keep for administrative, legal or security reasons.

Data Protection Officer

Responsible within the framework of data protection legislation is the company with the name “ROUSSAKIS SUPPLIES I.K.E.¨ (hereinafter or COMPANY). If you have questions about your personal data, you can contact us by post at the above address of our headquarters or by e-mail at info@roussakis.com.gr

How we protect your data

The security of your personal data is a high priority for us. Therefore, we protect your data, stored with us through technical and organizational measures to effectively prevent loss or misuse by third parties. In particular, our employees, who process personal data, are committed to maintaining confidentiality. To protect your personal data, data is transmitted in encrypted form. We use, for example, TLS = Transport Layer Security to protect communication through your web browser. This is recognizable by the padlock displayed by your browser in case of a TLS connection. In order to ensure the long-term protection of your data, the technical security measures are regularly monitored and, if necessary, adapted to the respective prevailing technology standards.